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BizRate Complaint - Horrible customer service - jacket
BizRate Complaint

BizRate Complaint

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Horrible customer service - jacket


Had a horrible experience at soft Surroundings, ordered jacket to wear for Easter, 5 days later contacted company about shipping then said it was back ordered, never notified me, offered 20$ off next purchase, I asked them to use that money and overnight the jacket so id have it for Easter, received 5 emails from different people telling me different information I finally said cancel it and STOP EMAILING ME.


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